Customer Center

We love to hear from you so please get in touch.

Contact us via email:

Mail: Box 1295, Deep River, ON, Canada,  K0J 1P0

You will find most answers to your questions about our products, shopping, your order, payment, shipping, return options and more on our website. Simply select from the categories in “About Us” for complete information or use the search button. If you cannot find the answer you are looking for, do not hesitate to contact us.

100% Customer Satisfaction

  • We guarantee a safe and secure on-line shopping experience.
  • We guarantee fast processing times for all orders.
  • Our handcrafted products are carefully wrapped so that they arrive at their destination in excellent condition.


We accept Visa, Master Card, AMEX and Paypal



Please email to make arrangements.


The Savvy Soaperie natural products are made and shipped in Deep River, Ontario, Canada.

  • All orders are shipped within 2 business days.
  • We ship worldwide.
  • We ensure that our products are carefully wrapped and packaged to arrive safely at your destination.

Our aim is to deliver your order as quickly as possible and we try to handle orders within two days after we received your payments. Delivery will depend on the destination, because it varies per country.


Track Your Order

You will receive a shipping confirmation e-mail the moment your order leaves The Savvy Soaperie.
 This e-mail contains a link to the track & trace information of your parcel, provided by the carrier in charge of your shipment. If for any reason the provided link does not work, you can just copy the tracking number included in your shipping confirmation e-mail and copy it on the carrier’s website.


Custom Orders/Blends

We have created wonderful custom designs and blends for weddings, birthdays, graduations, anniversaries and family reunions.  Please email us for further information and pricing.


Due to the nature of our products and for hygienic reasons, we cannot accept returns.

Privacy Policy

The Savvy Soaperie is totally committed to protecting the privacy of our website visitors and customers.  We will not disclose customer information to third parties except where it is required to provide a service to you – e.g. to arrange for the delivery of a product.

We only collect and process personal data that is relevant and enables us to fulfill our obligations towards you and to carry out transactions on our Website.

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The Savvy Soaperie

The Savvy Soaperie